FAQ

Popular Questions

General Questions

Vaping is an alternative method of consuming nicotine wherein the user is not exposed to the same carcinogens that normal nicotine products such as cigarettes would produce.

Vaping or the consumption of e-liquid is the process of vaporizing an oil-based solution comprised of propylene glycol, vegetable glycerin, flavoring, and the optional addition of nicotine. E-liquid vaporizers use buildable coils or coil heads comprising of two core components, conductive wire, and cotton. Cotton absorbs the e-liquid and keeps the conductive wire immersed in the oil while the wire receives a circuit from a battery which induces heat and vaporization.

In the United States the federal smoking and vaping age has recently been raised to 21.

PG stands for propylene glycol and VG stands for vegetable glycerin.

Nicotine salt is a type of naturally occurring nicotine that forms in leaf tobacco. It is considered to be more stable and smoother than its freebase contemporary. It is almost exclusively utilized in pod systems or other smaller devices that trade a smaller size for less vapor production. This is because where most freebase solutions over 18mg are considered too harsh while nicotine salt can easily reach 50mg while retaining a smooth and comfortable sensation.

A cigarette can contain anywhere between 6mg and 28mg of nicotine.

The consumption of vaporized substances dates back to ancient times. Ancient Egyptians are known to have vaporized herbs and inhaled their contents for medicinal and cultural reasons. The first contemporary e-cigarettes were introduced to the market in the mid-2000s.

Nicotine is detectable in urine and blood up to four days after consumption.

Smoking is the consumption of tobacco via the burning tobacco leaf and/or the various carcinogens and toxins often included in cigarettes. Vaping is the consumption of carcinogen-free oils that have been vaporized (not burned) by an electronic vaporizer.

Yes and no. Customers looking to simply quit smoking via the vapor alternative often invest in smaller devices that consume e-liquid at a lesser rate and typically notice the savings shortly after the purchase. Customers who are more interested in vapor production and maximum flavor typically use larger devices that consume juice at a greater rate and may not experience the same savings.

No. Vaping is regulated in this way much the same as smoking. You are free to vape in most outdoor public spaces and on your own property, however, property belonging to other individuals or the state is subject to their discretion.

Yes. Because the senses of taste and smell are closely linked, you will almost definitely be able to smell any vapor you produce. Unlike cigarettes, however, vapor does not stain drywall, upholstery, carpet, etc. and will not stain/linger or damage the value of such surfaces.

Mouth-to-Lung refers to the sensation of pulling smoke or vapor into the back of one’s mouth and then inhaling. Pod systems and other smaller devices typically mimic this sensation which is similar to that of a cigarette. Direct Lung is the sensation of directly inhaling a substance, similar to an inhaler. Devices such as RDAs, RTAs, and tanks usually utilize this sensation.

Vape Devices

Because of the powerful batteries that larger devices use, it is recommended to avoid storing such devices outside of pockets and is dry environments.

Most devices will have an opening on the top that will allow for easy filling access. It is important to remember not to attempt to fill a tank through its inhalation opening.

Yes, however, most airlines will demand that the device is not stored as a carry-on.

This is a question that is subject to the preference of the customer.

A vape “mod” is the colloquial term for the device that houses a vaporizer’s batteries. The mod is a quintessential element of the vaporizer and comes in many forms, sizes, colors, and brands.

An atomizer or “coil head” refers to the prebuilt and pre-wicked coil of a vaporizer tank. This is the replaceable element that is responsible for receiving the circuit from the batteries and vaporizing the e-liquid.

Rebuildable Drip Atomizers or “drippers” are devices that house built coils. Vapers who are searching for maximum customization often wield these. A dripper has no tank to house juice and must either be repeatedly saturated through dripping e-liquid onto the coil(s).

Rebuildable Tank Atomizers are essentially RDAs that utilized class tanks to negate the drawback of needing saturation through direct application. RTAs use built coils that are submerged in e-liquid via the glass tank.

Volts are units of potential energy and watts are units of power. Very few devices utilize volts as the indicator for output.

Resistance refers to the electrical resistance that a conductive material puts against a current. Ohms are units of this resistance used to measure the total electric resistance.

This will depend on the coil and tank, although the vast majority of devices allow for coil access via unthreading.

There are a few factors that can contribute to a leaking tank. Old coils with worn-out cotton cannot retain e-liquid and will leak. Excess heat or pressure can cause e-liquid to thin and slip through the cotton of a coil.

E-liquid

E-liquid is a broad nomenclature that identifies flavored liquids used in vaporizer devices. E-liquids comprised of propylene glycol, vegetable glycerin, flavoring, and the optional addition of nicotine.

The TSA allows for up to 100ml of e-liquid to be taken as a carry-on or as checked baggage.

While there is no calculable limit to a number of possible vape flavors, e-liquids are typically categorized into one of several popular palates. Fruity, savory, coffee, candy, menthol, cola, lemonade(s) are just a handful of the many flavors on the market.

The level of nicotine in e-liquids varies wildly from brand to brand, however, federal law mandates that the nicotine content in milligrams per milliliter is clearly displayed on all e-liquid products. At The Vapor Lab, our house e-liquids are offered in 0mg, 3mg, 6mg, and 12mg in all freebases as well as 24mg and 48mg in all salt bases.

The shelf life of e-liquid varies based on its flavoring and ratios of PG/VG to flavoring. A good rule of thumb is that when am e-juice has reached a year in age, it is likely time to dispose of it.

The short answer is yes. Although the FDA and the Executive Administration have wrestled with the banning of e-liquids with non-tobacco flavors in recent years, there has never been a tangible push to eliminate the industry as a whole. E-liquids and the vaporizers that utilize them are subject to a regulatory process by the federal government that ensures their safe and disclosed manufacturing.

Vape users will notice that their consumption of e-liquid will vary from their peers. Every individual vape at a unique frequency. The wattage/power output of the vaporizer and the size of the bottle are also key factors in the longevity of any single bottle.

E-liquid is best stored in sealed containers away from severe temperatures.

Vape Batteries

Most vaporizers are powered by rechargeable lithium-ion batteries.

The longevity of vaporizer batteries is dependent mostly on the quality/condition of the battery(s) and the user’s rate of consumption.

– Most external lithium-ion batteries such as the 18650s are best charged through an external bay charger. Internal batteries are typically charged via a micro USB or type-c charger.

There is no clear answer to this question. If a battery is marketed for vaporizers, it will more often than not work just fine for its intended purpose.

Lithium-ion batteries are not designed to be thrown into normal disposal. They can be recycled.

This depends entirely on the type of battery and the type of charger. Most chargers will include a guide that will give an outline on the estimated charge time of batteries.

Order Questions

The item is only reserved once your purchase is completed during the checkout process. If an item is extremely popular and in limited stock, it might be sold out once you reach the checkout. An item added to your shopping bag is saved for a total of 30 days, however stock availability cannot always be guaranteed. You are therefore encouraged to submit payment as soon as possible.

The item is only reserved once your purchase is completed during the checkout process. If an item is extremely popular and in limited stock, it might be sold out once you reach the checkout. An item added to your shopping bag is saved for a total of 30 days, however stock availability cannot always be guaranteed. You are therefore encouraged to submit payment as soon as possible.

It is only possible to make a change to your order within 1 hour of placing it and if the order has not been processed. We process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately contact our Customer Care team (within the hour) with your change/cancellation request details included. You are strongly advised to use our Live Chat service on our Contact Us page. This will minimize the processing delay with your order due to the changes being made.

We provide among the best e-commerce service in the industry, and guarantee secure payment processing at all times. Please click here to view the full details on how we protect your privacy and personal information.

Because your order has been held for a standard anti-fraud check by Fabulous.

 Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided.

We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. Jazzy is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, Jazzy do not accept C.O.D. deliveries.